Returns & Refunds
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We do not accept returns of Gift Cards or E-Gift Cards.
There are certain situations where only partial refunds are granted: (if applicable)
* Items with obvious signs of use
* Any product that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.
If you are requesting a refund for items damaged in shipping, we may, at our sole discretion, require proof in the form of photos of the damaged items and packaging.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@wanderbardeland.com
SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
EXCHANGES
We only replace items if they are defective or damaged. If you need to exchange an item, send us an email at info@wanderbardeland.com and send your item to: 911 E Church St, Deland, FL, 32724, United States.
SHIPPING
To return your product, you should mail your product to:
911 E Church St
Deland, FL, 32724
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund,only the cost of products will be refunded.
Depending on where you live, the time it may take for your exchange or replacement product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.